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Jan
26
Posted by M Braham on 26 January 2017 12:13 PM

... Live Support!

This feature isn't actually new. We've had it since the introduction of the Helpdesk some 5 years ago - but is rarely used by staff / students.

If you are in a scenario where you require IT support but are in a classroom, without a phone, or want to ask a quick question instead of sending in a full support ticket, simply click on the Live Support button on the left hand side of this page.

If one of our staff are 'online' you will be able to message them in real-time. If we happen to be away or offline you will be prompted to leave a message!

 


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