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How To Access Show My Homework 3 Easy Steps.. * Visit newquaytretherras.showmyhomework.co.uk [http://www.newquaytretherras.showmyhomework.co.uk] (You must ensure this is the website you are trying to log in to and NOT showmyhomework.com) * Click lo...
THIS KBA WILL DETAIL HOW AUTHORISED USERS CAN VIEW THE SCHOOL CALENDAR - A SHARED CALENDAR FROM OUR EXCHANGE (EMAIL) SERVER. MICROSOFT OUTLOOK Microsoft Outlook is an application within the Office family which allows you to connect to your mailbox....
THIS KBA WILL DETAIL HOW AUTHORISED USERS CAN VIEW THE SCHOOL CALENDAR - A SHARED CALENDAR FROM OUR EXCHANGE (EMAIL) SERVER. OUTLOOK WEB APP Outlook Web App is a web-based service which allows authorised users to access their email via a browser (e...
* Open Internet Explorer * Click the COG wheel on the top right hand side * Internet Options * Advanced * Scroll down to Multimedia and tick the box "Play sounds in webpages" * Then login into your staff proxy * Type www.youtube.com/html5 [h...
AUTOMATED EMAILS FROM THE HELPDESK DON'T APPEAR IN MICROSOFT OUTLOOK Microsoft Outlook 2010 will occasionally have automated emails from the helpdesk appear in the 'Junk E-Mail' folder. If a user queries why they aren't recieving emails, this should...
Bad request issue when logging into Office 365 mail, seems to primarily affect Google Chrome. This is due to a large cookie that Office 365 creates that crashes the web browser. To resolve this, do the following steps: * Open Google Chrome * Cli...
CREATING A CSV IN EXCEL - Open Excel. Label the first 2 columns as First Name and the second column as Email. Below these headers type or paste in The full names of the new contacts into the first name column and the email addresses of the contacts ...
VOICEMAIL SERVICE: CONNECTING TO THE VOICEMAIL SERVICE: * To start using the Voicemail Service, press the envelope key on the keypad or dial *98 to get connected. To hear any of the Operator options again at any point, press *4 on your keypad. * O...
1. Open File Explorer to a location other than Quick Access (e.g. Right-click "This PC" or "N:/ drive"on the desktop and select "Open file location" to circumvent Quick access). 2. Right-click Quick access at the top of the left hand menu and select "Op...
Occasionally it is useful for a user/staff CP member to forward an email and have it update/form part of an existing ticket. The helpdesk mail parser looks at the subject field of an email to determine whether it should be included as a ticket reply, o...
TO IMPORT YOUR FAVOURITES FROM INTERNET EXPLORER INTO CHROME, PLEASE DO THE FOLLWOING STEPS; * Open Google Chrome * Click on the "hamburger" menu located on the top righthand side (looks like 3 lines) * Click on "Bookmarks" * Import "Bookmarks an...
Interactive Whiteboard Troubleshooting Guide This guide is intended to help find often simple problems with your whiteboard when things don't work correctly. This will enable you to resume teaching your lesson as quickly as possible. This guide also...
THE FOLLOWING ARTICLE DOCUMENTS HOW TO ADD A PRINTER TO MICROSOFT WORD 2013 AND PRINTING A DOCUMENT IN MICROSOFT WORD 2013: 1. ADDING A PRINTER Once inside Microsoft Word 2013: * Click on "File" * Navigate to "Print" * Click on the drop-down m...
BY DEFAULT THE XEROX PRINTERS PRINT IN COLOUR, TO CHANGE YOUR PRINTS TO BLACK AND WHITE, PLEASE DO THE FOLLOWING; IN MICROSOFT OFFICE PROGRAMS SUCH AS WORD, EXCEL, POWERPOINT, YOU WILL NEED TO DO THE FOLLOWING * File * Print * Printer properties ...
Follow these steps if you want to share a document with other people within the organisation. Sharing your documents and editing them within the browser allows more than one person to open and edit a document. * Open your webmail (office.tretherras....
STAFF PROXY If you haven't been set up with a Staff Proxy login and would like to have one please see K Summers. A Staff Proxy account will then be set up for you and you will be sent your login details via email. Type 'login.staffproxy' in the U...
To send a copy of a document to yourself or another email address, you will need to do the following steps; * Log onto a MFD printer (copiers) using your network credentials e.g. ghn@tretherras.net and password * Once logged in, click on "Use copier...
The following knowledgebase article documents how to set the default printer on a Windows 7 system, assuming that the printer has already been added. (To add a printer, see: Microsoft Word - Adding a printer (Windows 7) [http://helpdesk.tretherras.net/hel...