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Knowledgebase: General
Bad request Office365 fix
Posted by A Gasiorowski on 12 May 2017 08:55 AM

Bad request issue when logging into Office 365 mail, seems to primarily affect Google Chrome.

This is due to a large cookie that Office 365 creates that crashes the web browser.

To resolve this, do the following steps:

  1. Open Google Chrome
  2. Click the 3 dots in a line on the right hand site
  3. Settings
  4. Show advanced settings
  5. Under privacy, click content settings
  6. All cookies and site data
  7. Remove all
  8. Close Google Chrome
  9. Reopen it and log back into Office 365 mail

 

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